EN 15038

Prior to 2006, various translation quality standards existed. However, they focused more on the translation process rather than on linguistic quality. Client requirements were not considered. In 2006, individual national standards were replaced by the pan-European BS EN 15038 (Translation Services). It defines quality as conformance to customer requirements, reduces ambiguity through the clear definition of terms, and clarifies roles and responsibilities (of both the translation service provider and client). It also advocates the prevention of errors. Translation service providers read more

Robertson Languages International was founded in 1989 and provides language services to relocation service providers and end-clients worldwide. We hold several prestigious awards including, national winner of the UK Trade & Investment Award for Best Language Training Provider in UK and three times Regional Winner for London and South East. We are certified to ISO 9001 and are one of eight companies in the UK to be certified to the only European language translation standard, read more

Buying translations? BS EN 15038 could help.

What is it?

Robertson Languages is pleased to announce that we are one of the very first companies in Europe to be certified to the new translations standard. Published in 2006, BS EN 15038 Translation Services is the first and only pan-European standard for translation services. If a translation company complies with the standard, and especially if they are fully certified by an independent certification body, it demonstrates that the company is committed to providing read more

Medical and pharmaceutical companies need to be able to rely on their translation suppliers. Until recently it has been difficult to differentiate between those who perform well and those who do not, other than by trial and error. Now, however, there is a European standard for translation companies which can be externally audited.

We are proud to be one of only four companies in the UK to date who have gained full certification from Bureau Veritas to BS EN 15038. It read more